FREQUENTLY ASKED QUESTIONS!
*How many connections can one vpn username have?
One vpn username can have 5 connections at the same time on any kind of device.
*What protocols does your system support?
We support Openvpn UDP/TCP, IKEv2, L2TP/I7Psec, PPTP.
*What is the L2TP/IPsec secret?
*What is the Remote ID and Local ID for IKEv2?
The Remote ID is the server address and the Local ID is the vpn username.
*Is your service secure?
Yes, our vpn servers are fully encrypted with the latest protocols.
*What kind of servers do you use?
All our servers are connected on a 1 Gbps port for fast speed results.
*My customer experience low speeds
Ask the customer to switch the port/protocol in the software or try to connect to a different server closer to the location of the customer.
*Does the accounts have unlimited bandwidth?
We do not log, so we don’t know how much bandwidth is used, so yes its unlimited.